/**
 * Ticketsystem — eigene Datei + ?v=filemtime damit Browser-Cache
 * die Leiste nach Deploy zuverlaessig neu laedt (CI wie firestarter.business).
 */

/* Leiste unter dem Site-Header: volle Breite, dunkel wie Hero/Footer-Welt */
.tickets-subnav {
    font-family: var(--font-sans);
    background: linear-gradient(180deg, var(--bg-dark) 0%, #0e131a 100%);
    border-bottom: 1px solid var(--border-dark);
    border-top: 2px solid rgba(184, 115, 51, 0.35);
    width: 100%;
    margin: 0;
}

.tickets-subnav-inner {
    display: flex;
    flex-wrap: nowrap;
    align-items: center;
    gap: 0.35rem 0.65rem;
    padding: 0.55rem max(0.75rem, env(safe-area-inset-right, 0px)) 0.55rem max(0.75rem, env(safe-area-inset-left, 0px));
    min-height: 2.75rem;
    box-sizing: border-box;
    max-width: 1080px;
    width: 100%;
    margin: 0 auto;
}

.tickets-subnav-links {
    display: flex;
    flex-wrap: wrap;
    align-items: center;
    gap: 0.35rem 0.65rem;
    flex: 1 1 auto;
    min-width: 0;
}

.tickets-subnav-account {
    display: flex;
    flex-wrap: wrap;
    align-items: center;
    justify-content: flex-end;
    gap: 0.35rem 0.75rem;
    flex-shrink: 0;
    margin-left: auto;
}

.tickets-subnav-link {
    font-family: var(--font-sans);
    font-weight: 600;
    font-size: 0.82rem;
    letter-spacing: 0.02em;
    color: var(--text-on-dark);
    text-decoration: none;
    padding: 0.4rem 0.65rem;
    border-radius: 999px;
    border: 1px solid transparent;
    transition: background 0.15s ease, border-color 0.15s ease, color 0.15s ease;
}

.tickets-subnav-link:hover,
.tickets-subnav-link:focus-visible {
    background: rgba(255, 255, 255, 0.1);
    border-color: rgba(255, 255, 255, 0.12);
    color: #fff;
    outline: none;
}

.tickets-subnav-link:focus-visible {
    outline: 2px solid var(--accent-soft);
    outline-offset: 2px;
}

.tickets-subnav-user {
    font-family: var(--font-sans);
    color: var(--text-muted-on-dark);
    font-size: 0.8rem;
    font-weight: 500;
    padding: 0.25rem 0.5rem;
    max-width: 14rem;
    overflow: hidden;
    text-overflow: ellipsis;
    white-space: nowrap;
}

.tickets-subnav-profile {
    display: inline-flex;
    align-items: center;
    gap: 0.45rem;
    text-decoration: none;
    background: rgba(255, 255, 255, 0.08);
    border-color: rgba(255, 255, 255, 0.12);
    padding-left: 0.45rem;
}

.tickets-subnav-profile:hover,
.tickets-subnav-profile:focus-visible {
    background: rgba(255, 255, 255, 0.14);
}

.tickets-subnav-profile .tickets-subnav-user {
    color: #fff;
    padding-left: 0;
}

.tickets-subnav-profile .tickets-avatar {
    box-shadow: 0 0 0 2px rgba(255, 255, 255, 0.85);
}

.tickets-avatar {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    width: 2rem;
    height: 2rem;
    border-radius: 999px;
    background: var(--avatar-bg, #0c66e4);
    color: #fff;
    font-family: var(--font-sans);
    font-size: 0.78rem;
    font-weight: 800;
    line-height: 1;
    overflow: hidden;
    flex-shrink: 0;
}

.tickets-avatar img {
    width: 100%;
    height: 100%;
    object-fit: cover;
    display: block;
}

.tickets-avatar--sm {
    width: 1.75rem;
    height: 1.75rem;
    font-size: 0.72rem;
}

.tickets-avatar--lg {
    width: 3rem;
    height: 3rem;
    font-size: 1rem;
}

.tickets-avatar--xl {
    width: 5rem;
    height: 5rem;
    font-size: 1.5rem;
}

.tickets-main {
    font-family: var(--font-sans);
    padding: 2rem 0 4rem;
    background: #f4f5f7;
    min-height: 50vh;
    overflow-x: clip;
    max-width: 100%;
}

.tickets-wrap {
    max-width: 1180px;
    min-width: 0;
    box-sizing: border-box;
}

/*
 * site.css: .btn-primary/.btn-secondary sind fuer dunkle Hero-Bereiche (heller Text, weisser Primaerbutton).
 * Im Tickets-Bereich herrschen helle Flaechen — ohne Override wirken Sekundaerbuttons fast unsichtbar,
 * Primaerbuttons wie „leer“. Wie .contact-card .btn-* aus site.css.
 */
.tickets-wrap button.btn {
    -webkit-appearance: none;
    appearance: none;
    font-family: inherit;
    vertical-align: middle;
}

.tickets-wrap .btn-primary {
    background: var(--accent);
    color: #fff;
    border-color: var(--accent);
    box-shadow: 0 2px 10px rgba(15, 23, 42, 0.1);
}

.tickets-wrap .btn-primary:hover,
.tickets-wrap .btn-primary:focus-visible {
    background: #9a5f28;
    border-color: #9a5f28;
    color: #fff;
}

.tickets-wrap .btn-primary:focus-visible {
    outline: 2px solid rgba(184, 115, 51, 0.45);
    outline-offset: 2px;
}

.tickets-wrap .btn-secondary {
    background: #fff;
    color: var(--text);
    border: 1px solid color-mix(in srgb, var(--text) 22%, var(--border));
    box-shadow: 0 1px 3px rgba(15, 23, 42, 0.06);
}

.tickets-wrap .btn-secondary:hover,
.tickets-wrap .btn-secondary:focus-visible {
    border-color: var(--accent);
    color: var(--text);
    background: var(--surface-warm);
}

.tickets-wrap .btn-secondary:focus-visible {
    outline: 2px solid rgba(184, 115, 51, 0.35);
    outline-offset: 2px;
}

.tickets-h1 {
    font-family: var(--font-serif);
    font-size: clamp(1.5rem, 4vw, 2rem);
    margin: 0 0 1rem;
    color: var(--text);
    overflow-wrap: anywhere;
    word-break: break-word;
}

.tickets-h1--compact {
    margin-bottom: 0.35rem;
}

.tickets-h1--compact + .tickets-service-kpis {
    margin-top: 0;
}

.tickets-h2 {
    font-family: var(--font-serif);
    font-size: 1.25rem;
    margin: 2rem 0 0.75rem;
    color: var(--text);
}

.tickets-profile-card,
.tickets-avatar-admin-preview {
    display: flex;
    align-items: center;
    gap: 1rem;
}

.tickets-profile-card {
    padding: 1.25rem;
    border: 1px solid #dfe1e6;
    border-radius: 8px;
    background: #fff;
    box-shadow: 0 1px 2px rgba(9, 30, 66, 0.08);
}

.tickets-profile-grid {
    display: grid;
    grid-template-columns: repeat(auto-fit, minmax(280px, 1fr));
    gap: 1rem;
    margin-top: 1rem;
}

.tickets-profile-card--stack {
    display: block;
    align-items: initial;
}

.tickets-profile-card--stack .tickets-h2 {
    margin-top: 0;
}

.tickets-avatar-admin-preview {
    margin: 0.75rem 0 0.5rem;
}

.tickets-avatar-editor {
    margin-top: 0.85rem;
}

.tickets-avatar-editor canvas {
    display: block;
    width: min(100%, 320px);
    height: auto;
    border: 1px solid #dfe1e6;
    border-radius: 10px;
    background: #f4f5f7;
    cursor: move;
    touch-action: none;
}

.tickets-avatar-editor__controls {
    display: flex;
    flex-wrap: wrap;
    align-items: center;
    gap: 0.5rem 0.75rem;
    margin-top: 0.75rem;
}

.tickets-avatar-editor__controls label {
    display: inline-flex;
    align-items: center;
    gap: 0.45rem;
    margin: 0;
    font-weight: 600;
    font-size: 0.9rem;
}

.tickets-avatar-editor__controls input[type="range"] {
    width: 8rem;
}

.tickets-global-search {
    max-width: 52rem;
    margin: 0 0 1.25rem;
    padding: 1rem;
    border: 1px solid #dfe1e6;
    border-radius: 8px;
    background: #fff;
    box-shadow: 0 1px 2px rgba(9, 30, 66, 0.08);
}

.tickets-global-search--compact {
    max-width: none;
    margin-top: -0.35rem;
    padding: 0.75rem;
}

.tickets-global-search label {
    display: block;
    margin-bottom: 0.5rem;
    font-weight: 700;
}

.tickets-global-search > div {
    display: flex;
    gap: 0.65rem;
}

.tickets-global-search input[type="search"] {
    flex: 1 1 auto;
    min-width: 0;
    padding: 0.58rem 0.7rem;
    border: 1px solid #dfe1e6;
    border-radius: 6px;
    font-family: var(--font-sans);
}

.tickets-muted {
    color: var(--text-muted);
}

.tickets-lead {
    margin: -0.35rem 0 1rem;
    font-size: 0.92rem;
    line-height: 1.5;
    max-width: 52ch;
}

.tickets-sla {
    margin-bottom: 1rem;
    font-size: 0.92rem;
    line-height: 1.5;
}

.tickets-detail-layout > .tickets-sla {
    margin-bottom: 0;
}

.tickets-billing-panel {
    margin: 0 0 1.5rem;
    padding: 1rem 1.1rem;
    border: 1px solid var(--border);
    border-radius: 0.65rem;
    background: var(--surface);
}

.tickets-billing-panel .tickets-h2 {
    margin-top: 0;
}

.tickets-billing-panel .tickets-form--billing {
    margin-top: 0.75rem;
    padding-top: 0.85rem;
    border-top: 1px solid var(--border);
}

.tickets-billing-panel .tickets-form--billing .tickets-checkbox-row.tickets-inline {
    display: flex;
    flex-direction: row;
    align-items: flex-start;
    gap: 0.65rem;
    margin: 0 0 0.85rem;
    font-weight: 500;
    font-size: 0.92rem;
    line-height: 1.45;
    cursor: pointer;
}

.tickets-billing-panel .tickets-form--billing .tickets-checkbox-row.tickets-inline input {
    margin-top: 0.2rem;
    flex-shrink: 0;
    width: 1.1rem;
    height: 1.1rem;
    accent-color: var(--accent, #8b4513);
}

.tickets-billing-panel .tickets-form--billing .form-actions {
    margin-top: 0.25rem;
}

.tickets-billing-panel .tickets-form--billing .form-actions .btn {
    min-height: 2.5rem;
    padding: 0.55rem 1.15rem;
    font-weight: 600;
}

.tickets-billing-list {
    margin: 0.35rem 0 0;
    padding-left: 1.2rem;
    font-size: 0.92rem;
    line-height: 1.55;
}

/* Nicht auf Klick-Zeilen (Checkbox + Text) und Tag-Zeilen anwenden — sonst Layout-Katastrophe */
.tickets-form > label:not(.tickets-inline):not(.tickets-tag-label),
.tickets-form label[for]:not(.tickets-inline):not(.tickets-tag-label) {
    display: block;
    margin-top: 1rem;
    font-weight: 600;
    font-size: 0.9rem;
}

.tickets-form > label:not(.tickets-inline):not(.tickets-tag-label):first-child,
.tickets-form > select:first-child + label {
    margin-top: 0;
}

.tickets-form input[type="text"],
.tickets-form input[type="email"],
.tickets-form input[type="password"],
.tickets-form input[type="url"],
.tickets-form select,
.tickets-form textarea {
    width: 100%;
    max-width: 40rem;
    margin-top: 0.35rem;
    padding: 0.55rem 0.65rem;
    border: 1px solid var(--border);
    border-radius: 8px;
    font-family: var(--font-sans);
}

.tickets-form .form-actions {
    margin-top: 1.25rem;
}

.tickets-help {
    margin: 0.35rem 0 0;
    color: var(--text-muted);
    font-size: 0.86rem;
    line-height: 1.4;
}

.tickets-form--inline {
    display: flex;
    flex-wrap: wrap;
    gap: 1rem;
    align-items: flex-end;
    margin-bottom: 1.5rem;
}

.tickets-form--inline label {
    margin-top: 0;
}

.tickets-fieldset {
    border: 1px solid var(--border);
    border-radius: 10px;
    padding: 0.85rem 1rem 1rem;
    margin-top: 1rem;
}

.tickets-fieldset legend {
    font-weight: 600;
    padding: 0 0.35rem;
}

.tickets-option-fieldset {
    max-width: 40rem;
}

.tickets-option-list {
    display: grid;
    gap: 0.65rem;
}

.tickets-option-card {
    display: grid;
    grid-template-columns: auto 1fr;
    gap: 0.75rem;
    align-items: flex-start;
    margin: 0;
    padding: 0.8rem 0.9rem;
    border: 1px solid var(--border);
    border-radius: 10px;
    background: var(--surface);
    cursor: pointer;
}

.tickets-option-card input {
    width: 1.1rem;
    height: 1.1rem;
    margin: 0.15rem 0 0;
    accent-color: var(--accent, #8b4513);
}

.tickets-option-card strong {
    display: block;
    font-size: 0.94rem;
    line-height: 1.35;
}

.tickets-option-card small {
    display: block;
    margin-top: 0.15rem;
    color: var(--text-muted);
    font-size: 0.84rem;
    line-height: 1.4;
}

.tickets-option-card:has(input:checked) {
    border-color: color-mix(in srgb, var(--accent) 60%, var(--border));
    background: var(--surface-warm);
}

.tickets-option-card--priority:has(input:checked) {
    border-color: #fca5a5;
    background: #fef2f2;
}

.tickets-fieldset--tags .tickets-tags-lead {
    margin: 0.35rem 0 0.75rem;
    font-size: 0.88rem;
    line-height: 1.45;
    color: var(--text-muted);
}

.tickets-tag-grid {
    display: flex;
    flex-wrap: wrap;
    align-items: center;
    gap: 0.5rem 0.75rem;
}

.tickets-tag-actions {
    display: flex;
    flex-wrap: wrap;
    align-items: center;
    gap: 0.65rem 1rem;
    margin-top: 1rem;
    padding-top: 0.85rem;
    border-top: 1px solid var(--border);
}

.tickets-tag-actions .btn {
    min-height: 2.5rem;
    padding: 0.5rem 1rem;
    font-weight: 600;
}

.tickets-tag-actions__hint {
    font-size: 0.84rem;
    color: var(--text-muted);
    max-width: 36ch;
    line-height: 1.4;
}

.tickets-checkbox-row {
    margin-bottom: 0.65rem;
}

.tickets-inline {
    display: inline-flex;
    align-items: center;
    gap: 0.35rem;
    font-weight: normal;
}

.tickets-table-scroll {
    width: 100%;
    max-width: 100%;
    overflow-x: auto;
    -webkit-overflow-scrolling: touch;
    overscroll-behavior-x: contain;
    margin-bottom: 1rem;
    contain: inline-size;
    box-sizing: border-box;
}

.tickets-table-scroll .tickets-table {
    margin-bottom: 0;
    min-width: 66rem;
}

.tickets-table {
    width: 100%;
    border-collapse: separate;
    border-spacing: 0;
    background: var(--surface);
    border: 1px solid #dfe1e6;
    border-radius: 6px;
    overflow: hidden;
    box-shadow: 0 1px 2px rgba(9, 30, 66, 0.08);
    font-size: 0.92rem;
    font-family: var(--font-sans);
}

.tickets-table th,
.tickets-table td {
    padding: 0.48rem 0.6rem;
    text-align: left;
    border-bottom: 1px solid var(--border);
    vertical-align: top;
    line-height: 1.35;
}

.tickets-table th {
    background: #fafbfc;
    font-weight: 600;
    font-family: var(--font-sans);
    color: #44546f;
}

.tickets-table tr:last-child td {
    border-bottom: none;
}

.tickets-status {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    padding: 0.16rem 0.45rem;
    border-radius: 0.55rem;
    font-size: 0.8rem;
    font-weight: 600;
    font-family: var(--font-sans);
    line-height: 1.2;
    white-space: nowrap;
}

.tickets-table td[data-label="Status"] {
    min-width: 8.75rem;
}

.tickets-status--open {
    background: #e0e7ff;
    color: #3730a3;
}

.tickets-status--in_progress {
    background: #fef3c7;
    color: #92400e;
}

.tickets-status--waiting_customer {
    background: #fce7f3;
    color: #9d174d;
}

.tickets-status--solved {
    background: #d1fae5;
    color: #065f46;
}

.tickets-priority-badge {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    margin: 0.25rem 0.25rem 0 0;
    padding: 0.16rem 0.45rem;
    border-radius: 0.55rem;
    background: #fee2e2;
    color: #991b1b;
    border: 1px solid #fecaca;
    font-family: var(--font-sans);
    font-size: 0.8rem;
    font-weight: 700;
    line-height: 1.2;
    white-space: nowrap;
}

.tickets-company-pill {
    display: inline-block;
    padding: 0.12rem 0.45rem;
    border-radius: 6px;
    font-size: 0.8rem;
    font-weight: 600;
    background: color-mix(in srgb, var(--c, var(--accent)) 18%, white);
    color: var(--text);
    font-family: var(--font-sans);
}

.tickets-assignee-pill {
    display: inline-flex;
    align-items: center;
    padding: 0.18rem 0.55rem;
    border-radius: 999px;
    background: #e9f2ff;
    color: #0c66e4;
    font-size: 0.8rem;
    font-weight: 700;
    font-family: var(--font-sans);
}

.tickets-tag-pill {
    display: inline-block;
    padding: 0.08rem 0.38rem;
    border-radius: 6px;
    font-size: 0.78rem;
    font-weight: 600;
    background: color-mix(in srgb, var(--tag-bg, var(--accent)) 22%, white);
    color: var(--text);
    margin-right: 0.25rem;
    font-family: var(--font-sans);
}

.tickets-tag-label {
    display: inline-flex;
    flex-direction: row;
    align-items: center;
    gap: 0.45rem;
    margin: 0;
    padding: 0.35rem 0.55rem 0.35rem 0.4rem;
    border-radius: 8px;
    border: 1px solid var(--border);
    background: color-mix(in srgb, var(--surface-muted) 88%, transparent);
    font-weight: 500;
    font-size: 0.88rem;
    cursor: pointer;
    transition: border-color 0.15s ease, background 0.15s ease;
}

.tickets-tag-label:hover {
    border-color: color-mix(in srgb, var(--accent) 35%, var(--border));
    background: var(--surface);
}

.tickets-tag-label input[type="checkbox"] {
    width: 1.05rem;
    height: 1.05rem;
    margin: 0;
    flex-shrink: 0;
    accent-color: var(--accent, #8b4513);
}

.tickets-tag-label input[type="checkbox"]:focus-visible {
    outline: 2px solid color-mix(in srgb, var(--accent) 50%, transparent);
    outline-offset: 2px;
}

.tickets-color-swatch {
    display: inline-block;
    width: 1rem;
    height: 1rem;
    border-radius: 4px;
    vertical-align: middle;
    border: 1px solid var(--border);
}

.tickets-color-swatch--lg {
    width: 2.25rem;
    height: 2.25rem;
    border-radius: 8px;
    box-shadow: 0 0 0 1px rgba(15, 20, 25, 0.08) inset;
}

.tickets-thread {
    display: flex;
    flex-direction: column;
    gap: 0.65rem;
    margin: 0 0 1rem;
}

.tickets-comment {
    background: var(--surface);
    border-radius: 10px;
    padding: 0.75rem 0.9rem;
    border: 1px solid var(--border);
    font-family: var(--font-sans);
}

.tickets-comment--editor {
    border-left: 4px solid var(--accent);
}

.tickets-comment--customer {
    border-left: 4px solid #64748b;
}

.tickets-comment header {
    display: flex;
    flex-wrap: wrap;
    gap: 0.35rem 0.75rem;
    align-items: center;
    margin-bottom: 0.5rem;
    font-size: 0.88rem;
}

.tickets-comment-body {
    line-height: 1.55;
    overflow-wrap: anywhere;
}

.tickets-attach {
    margin: 0.5rem 0 0;
    overflow-wrap: anywhere;
    word-break: break-word;
}

.tickets-meta {
    display: flex;
    flex-wrap: wrap;
    gap: 0.5rem 0.75rem;
    align-items: center;
    margin-bottom: 1rem;
}

.tickets-meta .tickets-priority-badge {
    margin-top: 0;
}

.tickets-priority-panel {
    border-left: 4px solid #dc2626;
}

.tickets-assignment-panel {
    border-left: 4px solid #0c66e4;
}

.tickets-dashboard-filters {
    padding: 0.8rem 1rem;
    border: 1px solid #dfe1e6;
    border-radius: 6px;
    background: #fff;
    box-shadow: 0 1px 2px rgba(9, 30, 66, 0.08);
}

.tickets-detail-layout {
    display: grid;
    grid-template-columns: minmax(0, 1fr) 300px;
    gap: 0.85rem 1.25rem;
    align-items: start;
    margin-top: 0.35rem;
}

.tickets-detail-main {
    min-width: 0;
    grid-column: 1;
    grid-row: 1;
}

.tickets-detail-sidebar {
    grid-column: 2;
    grid-row: 1;
    display: grid;
    gap: 1rem;
}

.tickets-detail-main {
    align-self: start;
}

.tickets-detail-sidebar {
    align-self: start;
}

.tickets-side-card,
.tickets-internal-panel,
.tickets-activity-panel {
    padding: 1rem;
    border: 1px solid #dfe1e6;
    border-radius: 6px;
    background: #fff;
    box-shadow: 0 1px 2px rgba(9, 30, 66, 0.08);
}

.tickets-side-card .tickets-h2,
.tickets-internal-panel .tickets-h2,
.tickets-activity-panel .tickets-h2 {
    margin-top: 0;
}

.tickets-internal-note {
    margin-top: 0.75rem;
    padding: 0.75rem;
    border-radius: 6px;
    background: #fffbeb;
    border: 1px solid #fde68a;
    font-size: 0.92rem;
}

.tickets-internal-note header {
    margin-bottom: 0.35rem;
}

.tickets-activity-list {
    margin: 0;
    padding-left: 1.2rem;
}

.tickets-activity-list li {
    margin: 0.55rem 0;
}

.tickets-activity-list small {
    display: block;
    margin-top: 0.15rem;
}

.tickets-actions {
    margin-bottom: 1rem;
}

.tickets-list-toolbar {
    display: flex;
    flex-wrap: wrap;
    align-items: center;
    justify-content: space-between;
    gap: 0.75rem 1rem;
    margin: 0 0 1rem;
}

.tickets-list-toolbar .tickets-actions {
    margin: 0;
}

.tickets-filter-form {
    margin: 0;
}

.tickets-filter-toggle {
    display: inline-flex;
    align-items: center;
    gap: 0.45rem;
    min-height: 2.5rem;
    padding: 0.45rem 0.75rem;
    border: 1px solid var(--border);
    border-radius: 999px;
    background: var(--surface);
    color: var(--text);
    font-size: 0.88rem;
    font-weight: 600;
    line-height: 1.2;
    cursor: pointer;
    box-shadow: 0 1px 3px rgba(15, 23, 42, 0.06);
}

.tickets-filter-toggle input {
    width: 1rem;
    height: 1rem;
    margin: 0;
    accent-color: var(--accent, #8b4513);
}

.tickets-service-kpis {
    display: grid;
    grid-template-columns: repeat(auto-fit, minmax(130px, 1fr));
    gap: 0.75rem;
    margin: 0 0 1rem;
}

.tickets-service-kpis article {
    padding: 0.85rem 1rem;
    border: 1px solid #dfe1e6;
    border-radius: 6px;
    background: #fff;
    box-shadow: 0 1px 2px rgba(9, 30, 66, 0.08);
}

.tickets-service-kpis strong {
    display: block;
    color: #172b4d;
    font-size: 1.45rem;
    line-height: 1.1;
}

.tickets-service-kpis span {
    display: block;
    margin-top: 0.25rem;
    color: #44546f;
    font-size: 0.82rem;
    font-weight: 600;
}

.tickets-list-live[aria-busy="true"] {
    opacity: 0.7;
    cursor: progress;
}

.tickets-list-search {
    display: grid;
    gap: 0.35rem;
    margin: 0 0 0.75rem;
    padding: 0.75rem;
    border: 1px solid #dfe1e6;
    border-radius: 6px;
    background: #fff;
    box-shadow: 0 1px 2px rgba(9, 30, 66, 0.08);
}

.tickets-list-search label {
    color: #44546f;
    font-size: 0.82rem;
    font-weight: 800;
}

.tickets-list-search > div {
    display: flex;
    gap: 0.6rem;
}

.tickets-list-search input[type="search"] {
    flex: 1 1 auto;
    min-width: 0;
    padding: 0.58rem 0.7rem;
    border: 1px solid #dfe1e6;
    border-radius: 4px;
    background: #fff;
    color: #172b4d;
    font-family: var(--font-sans);
}

.tickets-service-filters {
    display: grid;
    grid-template-columns: repeat(5, minmax(150px, 1fr));
    gap: 0.85rem 1rem;
    align-items: end;
    margin: 0 0 1rem;
    padding: 1rem;
    border: 1px solid #dfe1e6;
    border-radius: 6px;
    background: #fff;
    box-shadow: 0 1px 2px rgba(9, 30, 66, 0.08);
}

.tickets-service-filters .tickets-filter-actions {
    grid-column: 1 / -1;
}

.tickets-queue-tabs {
    display: flex;
    flex-wrap: wrap;
    gap: 0.5rem;
    margin: 0 0 1rem;
}

.tickets-queue-tabs a {
    padding: 0.45rem 0.75rem;
    border: 1px solid #dfe1e6;
    border-radius: 999px;
    background: #fff;
    color: #172b4d;
    font-size: 0.86rem;
    font-weight: 700;
    text-decoration: none;
}

.tickets-queue-tabs a.is-active {
    border-color: #0c66e4;
    background: #e9f2ff;
    color: #0c66e4;
}

.tickets-sla-badge {
    display: inline-flex;
    align-items: center;
    padding: 0.14rem 0.45rem;
    border-radius: 999px;
    font-size: 0.78rem;
    font-weight: 800;
    white-space: nowrap;
}

.tickets-sla-badge--ok {
    background: #d1fae5;
    color: #065f46;
}

.tickets-sla-badge--warning {
    background: #fef3c7;
    color: #92400e;
}

.tickets-sla-badge--breached {
    background: #fee2e2;
    color: #991b1b;
}

.tickets-sla-badge--done,
.tickets-sla-badge--neutral {
    background: #f1f2f4;
    color: #44546f;
}

.tickets-service-filters label {
    display: block;
    margin: 0;
    color: #44546f;
    font-size: 0.82rem;
    font-weight: 700;
}

.tickets-service-filters input[type="search"],
.tickets-service-filters select {
    width: 100%;
    margin-top: 0.3rem;
    padding: 0.5rem 0.6rem;
    border: 1px solid #dfe1e6;
    border-radius: 4px;
    background: #fff;
    color: #172b4d;
    font-family: var(--font-sans);
}

.tickets-filter-actions {
    display: flex;
    flex-wrap: wrap;
    gap: 0.5rem;
}

.tickets-filter-actions .btn {
    min-height: 2.35rem;
    padding: 0.45rem 0.85rem;
}

.tickets-notice {
    margin: 0 0 1rem;
    padding: 0.85rem 1rem;
    border-radius: 10px;
    border: 1px solid var(--border);
    border-left: 4px solid var(--accent);
    background: var(--surface);
    color: var(--text);
    font-size: 0.95rem;
    line-height: 1.5;
}

.tickets-cards {
    display: grid;
    grid-template-columns: repeat(auto-fit, minmax(240px, 1fr));
    gap: 1.25rem;
    margin: 1.5rem 0 2rem;
}

.tickets-card {
    background: var(--surface);
    border-radius: 10px;
    padding: 1.1rem 1.2rem;
    border: 1px solid var(--border);
    font-family: var(--font-sans);
}

.tickets-kpi {
    font-size: 2rem;
    font-weight: 700;
    margin: 0.25rem 0;
    color: var(--accent);
}

.tickets-kpi-list {
    margin: 0;
    padding-left: 1.1rem;
    color: var(--text-muted);
    font-size: 0.9rem;
}

.tickets-dl {
    display: grid;
    grid-template-columns: auto 1fr;
    gap: 0.35rem 1rem;
    margin: 0;
    font-size: 0.9rem;
}

.tickets-dl dt {
    color: var(--text-muted);
}

.btn-sm {
    padding: 0.25rem 0.55rem;
    font-size: 0.85rem;
}

/* Farbwaehler + Hex (Firmen, Tags) */
.tickets-color-row {
    display: flex;
    flex-wrap: wrap;
    align-items: center;
    gap: 0.65rem 1rem;
    margin-top: 0.35rem;
}

.tickets-color-row input[type="color"] {
    width: 3.25rem;
    height: 2.5rem;
    padding: 0.15rem;
    border: 1px solid var(--border);
    border-radius: 8px;
    cursor: pointer;
    background: var(--surface);
}

.tickets-color-row .tickets-color-hex {
    width: auto;
    min-width: 7.5rem;
    max-width: 10rem;
    margin-top: 0;
}

/* Hinweise / Superadmin-Löschen */
.tickets-wrap .alert-warning {
    background: linear-gradient(180deg, rgba(217, 119, 6, 0.14), rgba(245, 158, 11, 0.08));
    color: #78350f;
    border: 1px solid rgba(217, 119, 6, 0.35);
}

.tickets-wrap .alert-warning::before {
    content: "!";
    color: #b45309;
    font-weight: 800;
}

.tickets-wrap .btn-danger {
    color: #fff;
    background: linear-gradient(180deg, #b91c1c, #991b1b);
    border: 1px solid #7f1d1d;
    font-weight: 600;
    padding: 0.5rem 1rem;
    border-radius: 0.5rem;
    cursor: pointer;
}

.tickets-wrap .btn-danger:hover,
.tickets-wrap .btn-danger:focus-visible {
    background: linear-gradient(180deg, #dc2626, #b91c1c);
    outline: none;
}

.tickets-wrap .btn-danger:focus-visible {
    outline: 2px solid rgba(248, 113, 113, 0.6);
    outline-offset: 2px;
}

/* Schmale Viewports / Touch: Subnav, Tabellen, Formulare */
@media (max-width: 639px) {
    .tickets-subnav-inner {
        flex-direction: column;
        align-items: stretch;
        gap: 0.5rem;
        padding: 0.5rem 0 0.65rem;
        padding-left: max(0.5rem, env(safe-area-inset-left, 0px));
        padding-right: max(0.5rem, env(safe-area-inset-right, 0px));
    }

    .tickets-subnav-links {
        flex-wrap: nowrap;
        overflow-x: auto;
        gap: 0.4rem;
        padding-bottom: 0.2rem;
        -webkit-overflow-scrolling: touch;
        scrollbar-width: thin;
    }

    .tickets-subnav-account {
        margin-left: 0;
        justify-content: space-between;
        align-items: center;
        padding-top: 0.55rem;
        border-top: 1px solid rgba(255, 255, 255, 0.12);
        gap: 0.5rem;
    }

    .tickets-subnav-user {
        flex: 1 1 auto;
        max-width: none;
        min-width: 0;
        white-space: normal;
        text-align: left;
    }

    .tickets-subnav-link {
        min-height: 2.75rem;
        padding: 0.45rem 0.75rem;
        display: inline-flex;
        align-items: center;
        justify-content: center;
    }

    .tickets-main {
        padding: 1.1rem 0 2.75rem;
    }

    .tickets-main .wrap {
        width: min(1080px, 100%);
        max-width: 100%;
        min-width: 0;
        padding-left: max(0.75rem, env(safe-area-inset-left, 0px));
        padding-right: max(0.75rem, env(safe-area-inset-right, 0px));
        box-sizing: border-box;
    }

    .tickets-h2 {
        font-size: 1.12rem;
        margin: 1.5rem 0 0.6rem;
    }

    .tickets-dl {
        grid-template-columns: 1fr;
        gap: 0.2rem;
    }

    .tickets-dl dt {
        margin-top: 0.65rem;
        font-weight: 600;
    }

    .tickets-dl dt:first-of-type {
        margin-top: 0;
    }

    .tickets-dl dd {
        margin: 0;
    }

    .tickets-form input[type="text"],
    .tickets-form input[type="email"],
    .tickets-form input[type="password"],
    .tickets-form input[type="url"],
    .tickets-form input[type="file"],
    .tickets-form select,
    .tickets-form textarea {
        max-width: none;
        font-size: 1rem;
    }

    .tickets-form--inline {
        flex-direction: column;
        align-items: stretch;
        gap: 0.75rem;
    }

    .tickets-form--inline label {
        display: block;
        width: 100%;
    }

    .tickets-list-toolbar {
        align-items: stretch;
    }

    .tickets-filter-toggle {
        width: 100%;
        box-sizing: border-box;
        justify-content: center;
        min-height: 2.75rem;
    }

    .tickets-service-filters {
        grid-template-columns: 1fr;
    }

    .tickets-detail-layout {
        grid-template-columns: 1fr;
    }

    .tickets-detail-sidebar,
    .tickets-detail-main {
        grid-column: 1;
        grid-row: auto;
    }

    .tickets-filter-actions {
        flex-direction: column;
    }

    .tickets-filter-actions .btn {
        width: 100%;
        box-sizing: border-box;
        text-align: center;
    }

    .tickets-actions .btn,
    .tickets-form .form-actions .btn,
    .tickets-wrap > p > .btn {
        width: 100%;
        box-sizing: border-box;
        text-align: center;
        min-height: 2.75rem;
    }

    .tickets-form--inline > .btn,
    .tickets-form--inline > button[type="submit"] {
        width: 100%;
        box-sizing: border-box;
        min-height: 2.75rem;
    }

    .tickets-tag-actions {
        flex-direction: column;
        align-items: stretch;
    }

    .tickets-tag-actions .btn {
        width: 100%;
        box-sizing: border-box;
        min-height: 2.75rem;
        text-align: center;
    }

    .tickets-tag-actions__hint {
        max-width: none;
    }

    .tickets-table .btn,
    .tickets-table button[type="submit"] {
        min-height: 2.75rem;
        padding: 0.4rem 0.85rem;
    }

    .tickets-table th,
    .tickets-table td {
        padding: 0.55rem 0.6rem;
        font-size: 0.86rem;
    }

    .tickets-meta {
        flex-direction: column;
        align-items: flex-start;
    }

    /* Tabellen als Karten statt abgeschnittener Desktop-Zeilen */
    .tickets-table-scroll--stack-sm {
        overflow-x: visible;
        contain: none;
    }

    .tickets-table-scroll--stack-sm .tickets-table {
        min-width: 0;
        width: 100%;
        display: block;
        overflow: visible;
        border-radius: 0;
        box-shadow: none;
        background: transparent;
    }

    .tickets-table-scroll--stack-sm thead {
        display: none;
    }

    .tickets-table-scroll--stack-sm tbody {
        display: block;
    }

    .tickets-table-scroll--stack-sm tbody tr {
        display: block;
        margin-bottom: 0.85rem;
        border: 1px solid var(--border);
        border-radius: 0.65rem;
        overflow: hidden;
        background: var(--surface);
        box-shadow: 0 1px 3px rgba(0, 0, 0, 0.06);
    }

    .tickets-table-scroll--stack-sm tbody tr:last-child {
        margin-bottom: 0;
    }

    .tickets-table-scroll--stack-sm td {
        display: grid;
        grid-template-columns: minmax(6.25rem, 32%) 1fr;
        gap: 0.2rem 0.65rem;
        align-items: start;
        padding: 0.55rem 0.75rem;
        border-bottom: 1px solid var(--border);
        text-align: left;
        font-size: 0.88rem;
        overflow-wrap: anywhere;
        word-break: break-word;
    }

    .tickets-table-scroll--stack-sm td::before {
        content: attr(data-label);
        font-weight: 600;
        color: var(--text-muted);
        font-size: 0.76rem;
        line-height: 1.35;
    }

    .tickets-table-scroll--stack-sm td:last-child {
        border-bottom: none;
    }

    .tickets-table-scroll--stack-sm .tickets-status {
        justify-self: start;
    }
}